Shipping Information at ShishaLogic.com

Orders are processed on the same day payment is received, provided payment is made before 2:00 PM*. They are shipped within a maximum of 24/48 business hours.

* Except during the summer schedule (from 1 July to 15 September), when orders will be prepared the day after payment is received

Business days are Monday to Friday. There are no deliveries at weekends, so the next business day after Friday is Monday. Our main express courier companies are MRW, CORREOS EXPRESS and DHL. Palletised goods are shipped via CBL and TXT.

We offer the following shipping options:

- 24/48 business hours shipping (Mainland Spain):

Orders are shipped by private courier. Within 24/48 business hours (unless there is a force majeure issue at the courier company or the courier service is overloaded, in which case delivery may take up to 72h) your parcel will be delivered to your door anywhere in mainland Spain. The shipping cost depends on the total weight of the order and is calculated in the shopping cart, with a minimum cost of 6€. If the total (excluding taxes) exceeds 350€, shipping is Free. If the total weight of the order exceeds 100kg or the contents are very bulky, the order will be shipped on a pallet via freight courier, and the delivery time is extended to 72 hours.

- 72-hour shipping (Balearic Islands)

Orders are shipped by private courier. Delivery time is 3/4 business days. The shipping cost depends on the total weight of the order and is calculated in the shopping cart, with a minimum cost of 10€.

- Shipping outside mainland Spain (Canary Islands, Ceuta and Melilla):

These territories are outside the European Union VAT area, so VAT will not be applied to orders placed by customers in these regions. However, these orders may be subject to local import and/or customs duties.

Orders are shipped via Correos every Friday (public holidays excluded). Delivery may take around 7 - 10 business days. The shipping cost depends on the total weight of the order (maximum 100kg) and is calculated in the shopping cart, with a minimum cost of 15€. If the order exceeds 100kg, it will be shipped on a pallet via freight courier by sea.

* IMPORTANT: The customer must pay the destination charges of the Autonomous Community (IPSI, IGIC) together with the corresponding handling fees.

** DUA (Canary Islands, Ceuta and Melilla):

The DUA (Single Administrative Document) is the administrative document used to complete customs formalities such as export, import or transit. It also serves as the basis for the corresponding tax declaration and provides information about the goods, their origin, value, taxes, etc. The DUA fee is applied per shipment (not per product) and is set by the courier company.